Archive for 'India'

Jugaad – the Indian version of the Kiwi No 8 Wire Mentality

BBQ - Jugaad Style

BBQ – Jugaad Style

Kiwis pride themselves on their No 8 wire mentality. Te Ara – the online Encyclopedia of New Zealand describes this phenomenon thus:”The tradition of Kiwi ingenuity is often known as the ‘no. 8 wire’ attitude, a reference to a gauge of fencing wire that has been adapted for countless other uses in New Zealand farms, factories and homes.” It seems we are not the only people with a sense for unconventional solutions. A little while ago I commended one of our team members on her ability to come up with innovative work place solutions. Her response was: “Hans, where I come from the whole country is a master of innovation – and improvisation. We call it Jugaad.”

Well, the country in question is India and the photo on this page is probably one of the more graphic examples of how our Indian friends go about finding solutions to problems. A quick search of Google Scholar produces 691 results for Jugaad management. Jugaad holds the same fascination for me as the Dabbawala concept, which is all about lunch boxes in Mumbai finding their way without apparent rhyme or reason from suburban kitchens to their recipients and back again, at an error rate of 1 per 16 million end deliveries. The Six Sigma Dabbawala clip on YouTube will explain more.

Where he is going with this, you may ask. Well, our government seems to be very keen to conclude a Free Trade Agreement with India and direct travel between New Zealand and India appears to be just around the corner. I just cannot understand why the Indian Government Minister signing that air services agreement recently was their Minister of Agriculture. Either another example of Jugaad or it is a subtle way of telling us to expect a whole lot more produce hopping onto those planes and coming here.

An Amazing System Without A System!

Tiffin Wallahs are the people in India who deliver hot lunches to people at work.

Tiffin Wallah translates as – “one who carries the box”. Tiffin is an old English word for a light lunch, and also the name of the multi-compartment metal lunch box that carries it. Tiffin Wallahs originated over a century ago when the many Indians working for British companies disliked the food served at work. Tiffin service was created to bring home cooking to the workplace.

It’s an amazing system without a system! Modern supply chain afficinados are absolutely fascinated by the way India  has created and perfected this system And here is an Aussie entrepreneur having a crack of introducing a version of this into Melbourne by the looks of things…

Food Security

As journalists go, Gwynne Dyer is one of the better ones and whenever I see one of his syndicated articles appear in the NZ Herald I read it – even if the topic is not necessarily my flavour.  At the very minimum, I will learn something. His latest article discusses food supply.  He takes the position that the assumption we have held until now of  there being enough food on the world for everyone if we could only get it to the right place at the right time is wrong.   He is predicting a global shortage of food and all the unpleasantness that would go with it.
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